VoIP Systems for Small Business

When it’s time for a new office phone system, you may want to consider VoIP (Voice over Internet Protocol) instead of a traditional PBX system. You’ll not only save money; you can also gain mobility and features that make your business more productive. Read on for the details…
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Here’s Your Free Business Fax Number

A reader asks: ‘Every once in a while, I need to receive a fax, but I don’t have my own fax machine. It’s embarassing to tell business contacts that my fax number is the local Kinko’s, and it’s a hassle to drive there and retrieve my fax. Is there any way to get a free fax number for inbound faxes?’

Free Conference Calling Services

Voice teleconferencing remains a staple of business despite the proliferation of alternatives such as email, instant messaging, and webinars. When you want a meeting but can’t get everyone together in the same room, it’s natural to call for a teleconference. The problem is that teleconferencing can get expensive…

Mobile Phone Plans for Small Business

A small business usually has at least one employee who needs a mobile phone, and often more than one. Carriers offer package deals that can save money versus buying phones for individual accounts. But comparing business plans is just as bewildering as choosing a “family” plan. Read on to see what the Verizon, AT&T, Sprint and T-Mobile are offering to business customers…

Get a Toll Free Number

A reader asks: ‘I have an online business and would like a toll-free number for customers to reach us. How do 800, 888 and other toll-free numbers work, and how can I get a specific number that I want?’ Here’s the scoop…

Answering Service and Voicemail Software

If you need an answering service or voicemail system, and are the do-it-yourself kind of person, then you may be interested in answering service software. That’s one of the terms for software that helps you manage incoming phone calls. It’s also called call management software; phone message software; call center software; or just telephone software. What answering service software is right for your home office or small business?

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