Mobile Phone Plans for Small Business

A small business usually has at least one employee who needs a mobile phone, and often more than one. Carriers offer package deals that can save money versus buying phones for individual accounts. But comparing business plans is just as bewildering as choosing a “family” plan. Read on to see what the Verizon, AT&T, Sprint and T-Mobile are offering to business customers…

Choosing a Business Mobile Phone Plan

T-mobile offers the Simple Choice for Business plan. It costs $50 for the first line; $30 more for a second line; and each additional line is just $10 up to a maximum of five lines per account. If you want 6 or more lines, the price is $20 per line.
Either way, you get unlimited talk, text, and 4G data (where available). Out-of-country text and data are unlimited, too, and international talk is a fixed “low” rate to 120 countries. There is no long-term contract.
The main catch is that data use over 1 GB per month is throttled back to 3G speed; it’s “unlimited” but slower. You can add more 4G data starting at $10 for 3 GB total, 5 GB for $20 extra, and unlimited 4G data for an extra $30 per month, which includes 5 GB of Mobile Hotspot use. T-Mobile’s website doesn’t say that these data charges are per line, so I’m assuming you get a bucket of data to share across all lines.
Mobile Phone Plans for Small Business

Verizon has a More Everything Plan for small businesses that need up to 25 lines (and another for larger businesses). It’s not as simple a T-mobile. Start with a monthly access fee of $40 per line for smartphones, $30 for basic “feature” phones, $10 per tablet, and $20 per notebook.
Next, choose a data pool which is shared by all devices. For businesses with 1-10 devices, 10GB costs $100/month, and 20GB costs $150/month. You can only buy more than 20GB if you have between 11 and 25 devices on your plan. Up to 25 mix-and-match devices can share unlimited talk and text plus a maximum of 50 GB of data for $375 per month.
Here’s an example: An account with ten smartphones ($400), five basic phones ($150), five tablets ($50) and two notebooks ($40) sharing a monthly allowance of unlimited talk, unlimited text and 30 GB of data ($225) would cost $865 per month. On T-Mobile, the same 22 devices — 15 phones and 7 mobile devices — would cost $330/month. It’s not quite apple-to-apples, though, because the tablets and notebooks would be sharing a 5GB hotspot data pool. But wow. So let’s simplify, and consider a plan with ten smartphones and 20 GB of data. Verizon: $550, T-Mobile: $230.
Verizon offers data-only plans for employees who do need to talk or text. And then there’s Canada and Mexico, which cost extra with Verizon.

AT&T… I really cannot tell what their All In One deals are about. There’s a “standard” AIO plan that starts (and doesn’t end, presumably) at $25.60 per month. The “enhanced” AIO starts at $49.50 per month and the “Advantage” AIO starts at $86.95 per month. If you want to know more, or just be more bewildered, you’ll have to call an AT&T rep or venture into one of their stores. Really, AT&T, you have to do a better job of simplifying and revealing. Complicating and obfuscating is not going to work.

Sprint wants to barter with you. Bring more of your voice and data business to Sprint and you’ll receive discounts, subject to certain terms and conditions that you search for on Sprint’s Web site. Or, recruit your business associates, friends, and family to Sprint’s “Framily” plan and everyone’s rate drops by five dollars a month to a low of $25 per month. Again, “terms and conditions” apply, and they obscure the basic rates. (See Should You Start a FRamily? for a closer look at Sprint’s Framily Plan offerings.) Sprint also offers Business Plans, including one for 1-75 employees, but figuring out the costs was impossible on their website.

I can rule out Sprint and AT&T immediately for my small business. I don’t have time to play hide-and-seek with prices and features. Verizon seems more expensive than T-mobile, and I know from painful experience that Verizon is less customer-friendly than T-mobile. Your mileage and patience may vary. Unfortunately, for many businesses, the choice of mobile provider depends on which one(s) offer reliable service in the areas where you are located.
Your thoughts on this topic are welcome. Post your comment or question below…

More Posts about Telephony:

  • VoIP Systems for Small Business

  • Here’s Your Free Business Fax Number

  • Free Conference Calling Services

  • Mobile Phone Plans for Small Business

  • Get a Toll Free Number


  1. Good insight, Bob and good info. Man, what these companies do for profits, is really unbelievable!!!
    In some thoughts of my own … Since, the “world” seemed to want to go “mobile” … Mobile Companies have been in ‘command’. In all honesty, the consumers are the ones, who have basically “created” this nightmare. Oh, I know the vast majority will totally, disagree with my assessment. However, the truth really is … When, especially in the USA, the consumer chose to “lose” their Landline phones, to be replaced by Mobile phones and to become “mobile” … The end results, has been excellent, untapped profits for basically, the 4 Major Mobile Carriers and for many of the Mobile phone manufacturers.
    In all honesty, please tell me why a Cell Phone should cost so damn much money???!!! They are not even computers???!!! They are mostly, communication devices, so, business can be done. This applies to both Businesses and Personal financial concerns. Sorry, a moment of madness.
    Yes … I have a Smartphone, but, the only reason that I do, is my Husband is 73 years old and has 11 coronary stents, in his heart. I want him, to be able to call me, when he wants to. I also, call him frequently, when I am out shopping, under the pretense of asking questions, about what I need to buy or not. Of course, I am really making sure, he is doing well, but, as with men … Sometimes, underhanded methods, do the best, for getting good results. When, I call from my Smartphone, he knows that I am thinking, of only him and care. 🙂
    Now, the problem with my issue is … I am a GEEK and want a current Smartphone. Can’t help myself. It’s the Geek within me. LOL 🙂 I don’t need the latest and greatest, for me, I want a good solid Smartphone, is all. I am getting a new one, today. It is NOT the latest and newest, by any means … But, boy does it do the job!!!
    I got a LG Optimus G Pro, for my daughter, about 9 months ago … This phone amazed me, right from the start. It is so easy to operate, my daughter is definitely NOT a geek, in anyway shape or form, okay? So, I am getting this Smartphone, for myself. It’s time for me, to “upgrade”, but, I am not really “upgrading”.
    I have AT&T and have changed my Mobile Family Plan to new “AT&T Mobile Share® Value Plans with Unlimited Talk & Text”, in the long run, I am “saving” money. I am also, using the NEXT option, for upgrading. For me, this is more like buying a Smartphone, on a monthly payment plan, where I knew just how much I am paying each month and when my payments will end. Yes, it is about 4 months longer, than the original method, of a 2 year contract, but, with the savings I am getting, it just makes better sense, to me. I also, have 4 other devices, on this plan … I really do save about $90 to $100 a month, using this plan.
    What does all of this, have to do with using a Business Plan? Basically, it is knowing your Mobile Carrier and what works, in YOUR business area! If, your salespeople, do a LOT of traveling … It behooves you, to research for Mobile Services that cover a large National area, without to many issues. Yes, you may have to pay more, but, when your Salespeople get lots of “dropped calls”, you will lose money, hand over fist. So, better to do the research, right from the get go. If, this is a smaller company, the owner NEEDS to be completely aware of all their options!!! I can’t stress this enough, when an owner allows anyone else, to “take the reins” on something this important … They stand to “lose” in the end. Why??? It’s very simple … NO one in the company is better invested financially, than the owner is. Bottom line. Too many small businesses have been financially ruined, because the owner didn’t keep an “eye” on things.
    The reasons, I went so much into detail, about my own personal decisions … Is that, I am CEO of my “business”, my financial business and I must know as much as I can, about what kind of decisions to make or not make. I can just as easily “financially ruin” my husband and I … As any Business Owner can, with their Business.

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