SMALL BUSINESS TECH SUPPORT

Bob Rankin is a small business owner - a writer, computer programmer and ecommerce expert who enjoys explaining technology in plain English. His work has appeared in Computer World, NY Newsday, and other publications. Bob is also publisher of Ask Bob Rankin, author of several computer books, and owner of Flowers Fast, the online florist service.

Five Free Online Survey Tools

A reader asks: 'I want to do a survey of visitors to my website. I need basic demographics, some multiple choice questions, and the ability to generate reports. Oh, and free is nice! What tool do you recommend?' Read on for my roundup of free … [Continue reading]

Are You Protecting Your Online Reputation?

Does it matter what people are saying about you online? If someone is posting unkind, unflattering, or downright false comments about your or your business, it may matter a lot. Your online reputation is at least as valuable as your offline … [Continue reading]


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