The Top Twenty

can you go back and read articles further back than the last 20, if so how?

Upgraded my Win 7.1 Dell computer to Win 10 last December. Two weeks ago, it downgraded itself by dropping the Start Button and screen, the info button on the left and Cortana. It has not corrected with updates. Pressing the Start produces a critical error and a restart.

Bob, My Microsoft Publisher software gas disappeared from my computer sometime since I downloaded Windows 10.

Also, the names of my directories have been eliminated. I used to have one called Pat and Ray Computer and it no longer exists. There were two directories called mydocuments, one inside the other directory that I can no longer find.

I did a backup of 7 before I installed 10 (thanks for you publication!) HELP!!!

Hi Mr Bob

We have 600 plus pages for years as a tech support user club for European industrial machines at eeuc98.net in html now https posted.

After the https all picture links quit working.

Also with google nobody can find us any more. Since the page content applies often to the same subject, the keywords are the same.

Reading googles requirements it would be a lot of volunteer work to vamp it all up.
We started in the 80s out with DOS 6 based Clarks bulletin boaerd sw.

Having a good site content search function is imporatant.
We used since the 80s macromedia robohelp and dreamweaver sw, now all Acrobat.

Thanks for your wisdom.
Lots of virtual hugs.

Johann

In using Outlook 2003 I need to know how to increase text size as now the inbox shows about 31 one line emails info, I would like about 15 with larger more readable text. The new Dell computer has Windows 10 and I have just started using it. Appreciate any help provided.

When using my printer and trying to send a copy of a photo or send a email it says i do not have a connection and everything is working ok. the mail recipient will not work also how can i change the mail recipient from fax recipient.

I wondered if you had a topic regarding India's people constant attack upon the US?
I recently have been receiving all kinds of so-called free gift cards $1000 gift card Walmart, Nike gift cards, I recently have received several different grant scams from India and they even tried to use US sounding names and received a phone call claiming it was the IRS preparing to open a file if I didn't call them then there is a computer tech support company that claims they are Microsoft and tell you your personal information that risk and if you don't call them they'll stop your computer from working there are several of those I will admit being on Social Security disability that I was extremely hopeful and I had filed for grants and unfortunately before I caught on. Already swindled me out of $200 their goal was to swindle me out of $1000 so knowing that the IRS never calls they only send mail and I started asking the questions will qualify me for these grants where did you get this information clearly they are attaching themselves or spying on websites or setting up these free card giveaways to get information I was just wondering if you had set up a page on warning the elderly which is clearly their target I think the most important thing is think first asked questions on how you qualified how they got the information and so forth and before you know it they hang up the one thing I have seen is that their phone calls are being rerouted through the US and there clearly well-versed insome of the information needed regarding grants the address of the grant building in Washington DC and basic info for their scam I saved many of the phone numbers and names used but you know they're all fake or they're using untraceable SIMM cards well I was just wondering if you had a page that would help protect people against India's ongoing attack upon the US? you need not reply it was just a suggestion or if you have created this page thank you.

Dear Bob,

I am a technical IDIOT!

But, somehow this ADD brain of mine can understand what you have to say. Can you help me understand what this particular tool does?

Also, can you tell me if you cover computer issues pretty much from A to Z? If so do you cover different kinds of email like Reagan.com?

I ask because I got hacked with 'free' email and there are things I can't seem to understand sometimes with private email.

I simply want to thank you for being there helping very low tech guys like me!

Warmest Regards,

Andy Baldwin

The links in my emails on my phone will not open

I got hacked about a month ago. Changed password, etc. But now all my incoming email(YAHOO) goes to my "Archive" folder and has to be manually transferred to my INBOX. Called ATT several times , but the idiot agents (in India) can't help me. I tried to call ATT in the US, but never got connected. Someone on a blog told me to go to Settings- Filters and remove filters/ add filters. But that doesn't work. Any suggestions?
Thanks.

very very GOOD Bob and thanks for all those great possibilities

How to fix printing problems for windows 10 ,only wants to save an not print.

Your top 20 is great, Thanks
Gary

Bob,
I have been a reader for many years, but due to long-term health issues, my reading time and comprehension have slipped. Now my wife wants a divorce and most of my investment profits I am 74, a Type 1 Diabetic for 60+ years with many other health issues!. She is 71 and in her second round of cancer. We have I married daughter who caters mainly to her wishes and live about 5+ hours from us. My problems utherwise are my AOL.COM account (blocked for over 9 months. Any idea who in gov’t I can contact? Thanks for everything! She has blocked my use of many things also!pp

How can I make my 2 year old laptop faster? I have to wait almost 10 minutes for it to start up so I can use it

I signed up for IDrive last week!! Only 5TB Can I still get the discount you are offering?
WD

Your "Top 20" list contains only 19 topics;
items 12 and 20 are identical! 😋

Are number 2 and 6 supposed to be blank?

So if I'm supposed to be posting my comments, questions or suggestions for your article "The Top Twenty" which came in my email on 9/15/2025 why in the world are there comments as far back as 2016? Please explain.

Seemms that had you done just a little bit more hoomework you'd have found out that if all of your security updates wwere in place and you had 22H2 on your system in Winndows 10 you could be elegible for the Extended ESU. Here's my documentation direnctly from Microsoft on that exact subject ... Extended Security Updates (ESU) program for Windows 10
09/25/2025
Applies to: ✅ Windows 10

Device Prerequisites
To be eligible to install updates from the ESU program, devices must be running Windows 10, version 22H2. For more information on prerequisites and enabling ESU in commercial environments, see Enable Extended Security Updates (ESU).

Now wouldn't it have been better had you thought just a little bit harder and not been such a bearer of bad news? Because, I passed along the above to a group of friends, they too, got the Extended ESU and have another year of support for FREE.
Now is to late but you could have been proactive about making sure your users had everything in place.